What is the process of working together?

For working together, you can ask us to quote on a project-to-project basis. Most of our communication will happen by email. We can also speak on phone or discuss using an Instant Messaging service, if required.

Please provide us as detailed specifications as possible for the project. We provide a 10% rebate to customers who provide us detailed and accurate specifications (upon recommendation of the Project Manager).

Once the scope of the project is well defined, we will provide you a quote for the same.

If you accept our quote, we will start work and keep you updated on progress. We will place the scripts on an extranet for you to monitor progress on a daily basis and also provide us feedback. We will deliver on time, every time.

We usually take a 30% deposit to start work. However, for the first project, we will waive this condition. The payments can be made by Bank wire transfer, corporate cheque, or any other method that you may prefer.

If you prefer, we can talk on phone to discuss how we can work together. Please provide us your phone number and a convenient time to call by sending an e-mail to info@viniinfinity.com. Or you can call us on our 24 hours helpline +91 981111 52840.

Where are you located and what is your time zone?

We are located in Faridabad, New Delhi, India. We are 5.5 hours ahead of Greenwich Mean Time. Daylight saving times are not observed in India. To calculate the exact time difference, visit www.worldtimezone.com

Do you take-up small jobs?

Yes, we do. No work is too small for us to undertake.

I want a website similar in functionality to one which already exists on the web. How can you help?

Just let us know the URL of the site you like and we will study it and analyze its functionality. Based on this, we will provide you a quote.

How do we communicate?

Most of the communication happens by e-mail. We also use Instant Messaging service such as Yahoo / MSN / AOL / ICQ and can speak on phone if required.

Can you provide references?

Most certainly.

How do I make payments?

You can pay using bank wire transfer, paypal or your corporate cheque mailed to our address in India. If you wish to use some other method, we are willing to consider it.

Do you work on an hourly basis or provide a fixed price quote?

We can do both. For small jobs, it is usually best to work on an hourly basis. For bigger projects, it is best that we provide you a fixed price quote.

I have work which I need done overnight. Do you have resources to take it up immediately?

Yes. We have plenty of resources. Over 10 programmers work with us full time. At any point of time, we are working on multiple projects and can take up new projects on short notice or no notice at all.

Do you charge for a quote?

No, we do not. Feel free to send your RFP and we will provide you a quote free-of-cost and with no obligation.